Contract

[potter3]

Hello, I am on a sim only contract and wanted to check when this would end as you have priced me out of an upgrade after being with EE for a long time but when I check my account it doesn’t say when this contract ends just states the old phone contract I had which expired last year. Kind regards Rebecca

[Chris_B]

@potter3   If it states your old contract and not your sim only then you didn’t upgrade.  You account automatically updates when you change tariffs/plans.    You need to speak with customer services and you need to call them on 150 from your EE phone.