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Abigaill
Visitor

‎30-05-2023 07:02 AM

I'm paying more than I signed up to on my original contract, i now cannot afford what I am being charged. What can I do?

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Northerner
EE Community Star
EE Community Star

‎30-05-2023 08:00 AM

Hi @Abigaill 

Your bill will show any additional changes incurred. 

There was also the CPI increase in April:

https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/price-increase

If you cannot afford your bill then you need to speak to EE CS on 150. Please also read this article:

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa...

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎30-05-2023 08:00 AM

Hi @Abigaill 

Your bill will show any additional changes incurred. 

There was also the CPI increase in April:

https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/price-increase

If you cannot afford your bill then you need to speak to EE CS on 150. Please also read this article:

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa...

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.