02-01-2024 05:30 PM
My contract has ended but looking to leave EE when i cancell my accout will i have to pay for a full month
Thanks
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02-01-2024 07:08 PM
@KerryJane71 If you’re changing provider you don’t cancel your contract with EE as this will be carried out by the new provider.
Mobiles see https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee
Broadband see https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan
02-01-2024 05:35 PM
As long as you've passed your min. term date you will only be charged up to the day your contract is cancelled & you will probably get a refund in your final bill as your previous bill was paid a month in advance. Don't cancel your DD if you have 1 to receive any rebate..
02-01-2024 07:08 PM
@KerryJane71 If you’re changing provider you don’t cancel your contract with EE as this will be carried out by the new provider.
Mobiles see https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee
Broadband see https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan
02-01-2024 07:12 PM
That's right, @Storm500 , the EE contract will be auto cancelled when you change provider providing you do so by the recognised protocols.