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Contract upgrade

nEEdtoleaveEE
Visitor

Been a customer of EE for 20 years and BT longer. Now they’re ripping me off. So went to change to EE broadband .. all good, got it £7 cheaper. So then I said can I upgrade sim only phone contract to new phone contract ..quoted £42.50 pm, so I said great, as I will be EE broadband I’ll get £20 off that right? No sir, that only works with a credit agreement deal ( hmm nowhere does it say that??) so I said ok, quote me on the £20 off deal… that is £41.99 …what!!! So with £20 off it’s 50p cheaper. What a bunch of cowboys! 

1 REPLY 1
Matt_124
EE Community Star
EE Community Star

Unfortunately it's likely because you didn't qualify for Flex Pay (credit agreement). You can still get the SIM Only discounted tariffs but unfortunately not on a phone plan.

It would be the usual phone plan tariffs on 24 Months, but you would qualify for an Unlimited Data Boost on those plans.