Hi I had been with EE and not had signal in my area so I never got the benefit of the package I chose. When my contract was up I got my PAC code and transferred to another provider.
I had a call from EE offering me to stay with them, I politely refused and mentioned I had no service for the last 2 years.
Within the hour I was getting texts about my new Samsung and delivery details etc. I am an iPhone girl for a start!
I called customer services who said they would put things straight and look into the person who set this up.
I didn't hear from EE again, no phone was attempted to be delivered (which they said refuse delivery if it did turn up)
Forward a few months on and I have received a big bill for £637.26!!!! and threatening me with credit reference agencies!
I logged onto my account and there is no outstanding balance, no contract, nothing!
I cant get hold of EE now and I am wondering if anyone else has had a similar experience? I am expecting another few hours of my life sorting this out. EE sort it out!!!
