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Contract ended

Caitash01
Explorer

My phone contracted ended in June and haven’t sorted it out yet. I’m still paying £60 a month. I have just bought a £15 SIM card as that’s all I need but how do I stop paying for a contract I don’t need anymore? I will keep the device but need to stop paying so much for the contract? I have looked everywhere and can’t find where to cancel it. Hope someone can help 

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

All you need to do is call CS and give 30 days notice of cancellation. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Caitash01   Why didn’t you just upgrade?  An upgrade doesn’t mean you pay more it just means a new tariff . 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.