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Unable to Unlock EE Phone

Hi,I want to move my old Samsung Galaxy Note 8 (EE) on to another user, but I am unable to unlock it. to use on another network.The message when a different SIM is inserted is "sim network pin blocked enter sim network puk" however, the SIM is not lo...

Unable to send sms

Was working this month then all of a sudden cannot receive sms. Tried everything. Can receive calls and can receive 150 messages but cannot receive sms. Any ideas?

Gt500s by • Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

Using phone in Turkey

What do I need to do add calls and texts to call home when in Turkey.fp.info it before I go.i used to get bolt ones but I can't find it in app anymore Thanks 

EE chat in app

I want to add an item to my contract, but I’m not able to do that. I see an error after the basket checkout. I was thinking of sending a message through the app chat, but I no longer have that option.I’ve been with EE for more than 5 years, and I hav...

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maxon_uk by • Established Contributor
  • 3 Views
  • 0 replies
  • 0 Helpful

Change Phones

Hello,From now on I would like to use phone B with my current EE account, what do I have to do?Just remove the EE SIM card from phone A and insert it into phone B and enter the EE PIN number?Phone B was used before, so do I have to do anything to pre...

off_ice by • Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

Data access roaming

I have a £5 Everything Pack. When I went to Spain I paid for 10 days EU roaming. Voice and text were fine but no data access. The information on this site indicates that I should get all three??

IAND42 by • Investigator
  • 79 Views
  • 5 replies
  • 0 Helpful

Missing EE GameCard voucher (?)

Hello,I ordered a PS5 bundle last September (£20 upfront, £31 per month) and believe I remember the offer contained an EE GameCard, which I’ve never received.How can I chase this up please? Phoning 150 got me nowhere.Thanks.Yours sincerely

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