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I am in the States
I have bought a weeks pass for £25 pounds to use in the States. It worked for a couple of days, including a trip to New York. I went again today and found that nothing works. I can't navigate around, I can't use e tickets and I can't make phone calls...
Resolved! Data Gifting
Been trying to gift data for over a week now, when you click the option to gift, the screen turns grey and doesn’t move?
malicious sim swapping
What measures EE takes to prevent malicious sim swapping when hackers pretend to be customers aiming to breach the 2FA mechanism?I tried to ask the company directly, but there is no suitable category to ask in writing, only to call or send a letter. ...
Order Placed, but estimated delivery date.
I placed an order and received an order number beginning in EE which I luckily managed to write down.However, I never received email confirmation from EE (I've checked spam, it's not there).How can I find out the estimated delivery date of my order?L...
paid bill yet still outstanding
I have paid for my outstanding bill the money had left my account yet none of my services had been activated , I am abroad in Spain and can’t get hold of anyone even though I have paid of remaining puzzle
30 day EE Roaming pass
Do EE still offer a 30 day Europe Roaming pass
EE account
I've moved broadband and TV from Sky to EE, but not 100% sureI previously had an EE mobile SIM but due to network coverage at locations I was regularly visiting, I moved to another provider and took my number with me.Fast forward to April this year. ...
Broadband Installation Delays – No Clarity or Compensation
Can anyone help me understand what’s going on with my EE broadband installation?I’ve been waiting since February for it to be set up, and I still have no idea what the issue is. I mean this politely, but every time I call customer service, I speak to...
EE sim card activation
I have just set up my sons new iphone, upgraded from iphone 11 to iphone 13. I have inserted sim card from old iphone 11 into the new iphone 13 but I don't think it is being recognised! Any ideas?
Resolved! Voicemail notification will not disappear even though there’s no message
Hi, can anyone help.I’ve getting voicemail notifications even though there’s no message.I’ve done a soft reset.I’ve had someone ring my phone, leave a message and I’ve listened to it and then deleted it and that didn’t work.I’m not sure what else to ...
