Changing account and adding another device
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13-06-2022 03:23 PM
I currently pay around £20 a month for my phone but want to decrease the amount I pay. I also want to add another device to my account as my mum wants to join EE would she be better with her own account ? Ideally i would like to add her to my contract and pay around the same amount o currently am paying for both of us if that’s possible as I’ve been a customer with EE for over 5 years.
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13-06-2022 03:34 PM
@Bethanyjah : Impossible!
- You cannot downgrade your plan mid-term to a cheaper plan.
- The most reduction you'll get on it is 10% when you add the additional line for which you will have to pay on top.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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13-06-2022 04:19 PM
@Bethanyjah Your contract price is fixed for the term of that contract including any annual price increases you can only increase it not lower it. If you require a 2nd line on your account you’ll get a 10% discount on that line, you’ll receive a 1Gb data bonus on your line for that 2nd contract. You can get a £10 sim only deal with EE and the best you’ll get is the 10 for 10 deal. It’s 10Gb of data unlimited calls/text and it’s £10 and you’ll have to call customer services to request this. It’s a 24 month contract.
You can only lower your monthly tariff when your upgrade is due and this can be a lower cost tariff as an upgrade doesn’t mean more costly.
