Community Activity

Download my bill

I am trying to download the bill from website and EE app. But I couldn't find out a bill from both of them. I subscribed a monthly plan. Please help to download the PDF file

Halehut by Explorer
  • 20 Views
  • 2 replies
  • 0 Helpful

Add to basket is broken

The website is built using nextjs and the promise is broken here -717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113 Uncaught (in promise) ApolloErrorat new t (717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113:19262)at 717.4bf20aa58dd9cdbf-4bf20aa58dd9c...

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Rky by Prodigious Contributor
  • 1174 Views
  • 13 replies
  • 2 Helpful

Termination fee for upgrading

Been charged £156 termination fee even though haven’t terminated my contract just upgraded which said was free upgrade online , been on the phone to ee and was told nothing they can do. 

Damienr by Investigator
  • 75 Views
  • 7 replies
  • 0 Helpful

Free Samsung Glaxay Bud with S25

Is anyone still waiting for the link to claim their Samsung ear buds? I ordered my S25 in Janiary, received a text on 4th February to say I was eligible and will receive a link to claim in 45 days but still not received this. I spoke to someone via c...

G4 box WiFi green but no internet ?!

Got the G4 box its always worked suddenly today I’ve got no internet . Yet box is green all round. I’ve switch on off not helped. WiFi says on internet shows on but it’s not?! Help! Bills paid too so not that. 

EE App will not Link to my Broadband

Since transferring to EE from BT, everything is now sorted out with one important and extremely aggravating problem.I just cannot get my broadband linked to the app, I have phoned several times and have been assured that it will happen within 48 to 7...

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Greycat70 by Investigator
  • 724 Views
  • 6 replies
  • 0 Helpful

INABILITY TO LINK MY BROADBAND TO MY MOBILE

I just cannot get my broadband linked to the app, I have phoned several times and have been assured that it will happen within 48 to 72 hours after that form was filled in by the help person. Nothing has happened. I was assured by the customer agent ...

Dehunter by Explorer
  • 10 Views
  • 0 replies
  • 0 Helpful

unable to access my account Website/ app

Unable to access my account via app/website. Once i login it says unable to load your information. It has been 4 weeks now. EE technical team unable to help. All they said, raise a ticket and wait for 7 days to get it actioned.  This is very frustrat...

agurung05 by Investigator
  • 105 Views
  • 7 replies
  • 2 Helpful