Change the date of my direct debt

[Ellieanne98]

Hi I would like to change the date of my direct dbt from the 31st of each month to the 5th of each month due to a change of payday from my job. 

[Chris_B]

@Ellieanne98  it would be best to call customer services to request this. 

[Leanne_T · Accepted solution]

Hi @Ellieanne98 

Thanks for coming here. 

You can change the direct debit date by logging into your My EE account online, then go to Menu > Bills and payments > Direct Debit. 

Please see our Set up or change a Direct Debit?, Help page for more details. 

Leanne.