Change of ownership

[EdwardBaker]

So I did a change of ownership today on the phone To put my phone in my name, however when I go onto my EE app I can’t see my plan details or billing dates? 
they said they would be sending a confirmation email to me but haven’t received one, can anyone help?

[Chris_B]

@EdwardBaker  Have you checked your spam folder ?  And give your account 24h to update. 

[EdwardBaker]

Yeah nothing in my spam folder or inbox, I’ll give it 24hours and see what happens after that 

thank you