See Change my account in the case of a life event :
Changing your name
If you’ve changed your name through marriage, divorce or deed poll, you will need to email us with a copy of one of these documents:
- your marriage or civil partnership certificate
- your passport and a recent utility bill
- your deed poll
- your decree absolute
Mail us
Please send the relevant document and a covering letter to:
Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN
Email us
Scan and email the relevant document and a covering letter to:
account.specialists@ee.co.uk
Please make the email subject ‘Care Helpdesk’
Or take your documents to your nearest EE shop and we can make the changes there.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
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