Or take your documents to your nearest EE shop and we can make the changes there.
Change name
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22-01-2023 10:08 PM
I am now married and would like to change my name on my account?
Solved! See the answer below or view the solution in context.
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23-01-2023 12:39 AM - edited 23-01-2023 12:40 AM
@Harriettewright : Congtrats 😊 . See Change my account in the case of a life event :
Changing your name
If you’ve changed your name through marriage, divorce or deed poll, you will need to email us with a copy of one of these documents:
your marriage or civil partnership certificate your passport and a recent utility billMail usPlease send the relevant document and a covering letter to:
Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-01-2023 12:39 AM - edited 23-01-2023 12:40 AM
@Harriettewright : Congtrats 😊 . See Change my account in the case of a life event :
Changing your name
If you’ve changed your name through marriage, divorce or deed poll, you will need to email us with a copy of one of these documents:
your marriage or civil partnership certificate your passport and a recent utility billMail usPlease send the relevant document and a covering letter to:
Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XNOr take your documents to your nearest EE shop and we can make the changes there.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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02-03-2023 01:47 PM
Is there a possibility to email these documents, instead of mail or personally go to an EE store?
Thank you
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02-03-2023 01:50 PM
Email usScan and email the relevant document and a covering letter to:
Please make the email subject ‘Care Helpdesk’
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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24-08-2023 03:18 PM
Hi
I want to change my name, after marriage
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24-08-2023 04:38 PM
Hello @Nishalie.
Congratulations!
You will need to mail a copy of your marriage certificate with a covering letter to:
Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN
Katie 🙂
