Cant afford to pay

rubyjeansim · ‎20-05-2023

I have already used the promise to pay scheme in in the past 6 months so i cannot use it again. I have less than a penny to my name and cant afford my bill due on the 26th. What is going to happen?

XRaySpeX · ‎20-05-2023

You'll be cut off.

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Northerner · ‎20-05-2023

Hi @rubyjeansim

You'll need to speak to EE CS on 150.

I suggested you donthgs now.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

rubyjeansim · ‎20-05-2023

Hey,

I already tried. All I was told is that they dont know how to help and i csnt use the promise to pay scheme again yet. Unhelpful.

Leanne_T · ‎21-05-2023

Hi @rubyjeansim

I am very sorry to hear this.

I would suggest giving us another call to see if there is anything the team can do to help you until the payment is made.

Leanne.