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Cannot see where my tech add on ends

cathstirling22
Explorer

I got the PS5 Tech add on in July 2024 for 24 months but since upgraded my phone, will I be able to cancel or remove the tech add on separately in Jul 2026 even if my phone still continues, when my tech add on ends?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@cathstirling22  when you finish paying for the add-on, it will automatically stop and be removed from your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@cathstirling22  when you finish paying for the add-on, it will automatically stop and be removed from your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thought this might be the case, so it will stop last billing date in July 2026 for instance?

@cathstirling22  Yes. I’ve had a few add to plan items and at the end date they just get removed from the account automatically.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.