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Cancelled contract

Reay72
Visitor

Hi I cancelled one of my contracts on the 3rd of March. But it’s still showing on my account. How long does it take to come of account. Thanks. 

1 REPLY 1
Schockwave
Community Hero
Community Hero

Hello @Reay72 ,

 

Welcome to the community,

 

If you cancelled on March 3rd, you would have had to give thirty days notice. Are there any outstanding costs on that number? If yes, that is why it is still there, until it is cleared, otherwise you can speak to customer service and see why it is still showing.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.