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Cancellation

MegAshworth
Visitor

‎08-09-2022 02:37 PM

Hello I want to cancel my contract how do I go about this

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎08-09-2022 02:44 PM

You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 20%.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Schockwave
EE Community Star
EE Community Star

‎08-09-2022 03:56 PM

@MegAshworth , if you want to keep your number and remain with EE, you can always change it to pay as you go, or if you are moving to another network, then get a PAC code and give it to your new provider, once you receive the SIM card from them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.