Cancel

Catiana
Visitor

My contract is already over but I'm still paying 82 I read it every month that doesn't make sense nor is it fair. How can I cancel?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Catiana  Your contract when it reaches the minimum term changes to a 30 day rolling contract.  After 3 months you’ll receive a 10% discount on that cost.     To lower it more you upgrade.  You can upgrade to a sim only contract if your happy with your current device 

 

To terminate a contract you call customer services and give 30 days notice 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Catiana  Your contract when it reaches the minimum term changes to a 30 day rolling contract.  After 3 months you’ll receive a 10% discount on that cost.     To lower it more you upgrade.  You can upgrade to a sim only contract if your happy with your current device 

 

To terminate a contract you call customer services and give 30 days notice 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.