03-09-2024 07:24 PM
Hi,
My family and I will be visiting Scotland from Canada next week and I've been doing research regarding EE's Sim Only Plans using an eSim. I began the selection process online and found which plan I wanted . It was during the checkout process that I hit a road block - I was asked to create an account, which I started, but when I went to put in my information it wouldn't accept my Canadian address and phone number.
I'm simply interested in purchasing a EE Multi SIM Essentials Plus SIM - Unlimited 1m - eSim for 39.00. How do I go about completing this transaction? Can I complete this online and register it to my phone before we arrive in Scotland? Or will I need to visit an EE store or go somewhere else to get a plan?
Thanks in advance for your assistance.
03-09-2024 07:34 PM
@Halifax29 : As a non-resident you would not be able to pass the credit check necessary to take out a contract with EE. All you can do is take out a PAYG SIM & they don't come with eSIMs.
03-09-2024 08:23 PM
Okay, thank you for this information. That makes sense. I assume that a PAYG SIM is a 'pay as you go' sim? Am I able to set this up before arriving in Scotland or is it best to do it in person? If I have to do it in person, where is that typically done? Are there EE stores or other spots where I could get a EE sim?
03-09-2024 08:24 PM
@Halifax29 wrote:
I was asked to create an account, which I started, but when I went to put in my information it wouldn't accept my Canadian address and phone number.
This is part of the credit check process. A pay-monthly contract is a form of lending, and thus a UK address & credit history is a requirement.
As mentioned, you should be looking at a PAYG option, which is a top-up pre-payment service. This provides a physical SIM.
03-09-2024 08:52 PM
Yes, you can order PAYG SIMs from the EE online shop where you've already visited but now go to the PAYG SIMs section.. Just don't be logged into your EE a/c when you go there.