10-01-2024 04:52 PM
Recently changed to new package tried to sort out phone yo keep my number and non of the lines and numbers to give work!!! I only took this package to keep my phone number and remove our landline I can’t access anyone to help me sort this
10-01-2024 05:22 PM
Hello @HilaryStamp95.
Welcome to the community.
Our customer care team can be contacted by calling 150 from any EE handset or by calling 07953 966 150 from any landline/provider.
Katie
10-01-2024 06:36 PM
10-01-2024 07:01 PM
Hi @HilaryStamp95.
Have you transferred from another network?
What PIN is your phone/SIM asking for?
Katie