06-09-2024 09:39 PM
I have recently switched over to EE broadband from sky. I already have an ee mobile account. I have been trying to link the broadband to my account but it will not work. I have received emails saying “check out your bill by logging into to your online account” every time I try and log in all it shows is my mobile info. I am extremely frustrated as I have paid several bills (different amounts) and can not see what I’m paying for. I have not been able to view any info/bills regarding the account.
Solved! See the answer below or view the solution in context.
15-06-2025 08:45 AM
Thanks for coming back with an update @Phil_8049.
I'm glad to hear that it is has been resolved for you but I am sorry to hear that it took so long when it could have been escalated sooner.
Take care and have a great day.
Michael