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Can not link broadband account

Linzage
Visitor

I have recently switched over to EE broadband from sky.  I already have an ee mobile account.  I have been trying to link the broadband to my account but it will not work.  I have received emails saying “check out your bill by logging into to your online account” every time I try and log in all it shows is my mobile info.  I am extremely frustrated as I have paid several bills (different amounts) and can not see what I’m paying for.   I have not been able to view any info/bills regarding the account.

60 REPLIES 60
Michael_D
EE Community Support Team

Thanks for coming back with an update @Phil_8049

I'm glad to hear that it is has been resolved for you but I am sorry to hear that it took so long when it could have been escalated sooner.

Take care and have a great day.

Michael