Can customers suspend their mobile service?

[lejeczek]

Hi guys.

Do you know if we can ourselves suspend mobile service/contract - while keeping everything contract & number intact - or request such suspension? I think I was once told by EE but cannot be 100% sure - naturally such a suspension would mean no fees nor bills to pay.

Do you know?

thanks, P.

[XRaySpeX · Accepted solution]

No, EE do not allow payment holidays except for certain exceptions like service personnel.

[ee_user14]

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@XRaySpeX wrote:

EE do not allow payment holidays except for certain exceptions like service personal.

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Think you mean service personnel not personal.

[XRaySpeX]

@ee_user14 : Duh! Thanks!