Just thought I'd try here to see if any staff can PM me and sort out my issue.
Background.
Been with EE BB for over 2 years (BT before that), on the 1.6Gb package, eventual cost just over £80pm, renewal came along and I was going to knock it on the head as I already have Cityfibre 2.5/2.5 & a Three 5G sim as backup anyway, but they offered me a £60.99 deal on renewal so I thought what the hell go for it. They sent a new router etc (which I dont use) and ive been charged £75 odd for last 2 months when it should be £60.99, ive called 3 times, first 2 they said it would sort itself out in December bill, but it hasnt so I called again and spent 1hr15 or so on a call and I'm not feeling confident that anything is going to be fixed.
