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14-08-2022 12:08 PM
Why hasn’t my bill gone down after the 24 month contract has finished?
1 REPLY 1
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14-08-2022 12:17 PM - edited 14-08-2022 12:17 PM
@Bobbles111 You’ll receive a 10% discount 3 months after your minimum term. Your device and tariff are all part of the same contract you are not paying for the device separately. If you want to pay less you’ll need to take out a new contract that can be a sim only deal at a cheaper rate.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
