Billing

oissedpff
Explorer

I've just received my first bill from ee, in four seperate emails. Are ee very incompetent or are they billing me four times?

3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @oissedpff ,

Welcome to the community,

Is the bill for different devices or just the one and are they the same? You should not be billed four times if they are the same.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

All four emails are identical. The first was sent at 14:18, the other three at 14:20.

Thank you @oissedpff , then it will be one bill, not multiple, not sure why they have sent several, but just keep an eye on billing and make sure when the money goes, that it is just one.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.