17-09-2025 09:12 PM
Have problem with billing took broadband account price twice in September
18-09-2025 08:44 AM
Hi @Davbuch,
Welcome to the Community!
I'm sorry to hear you've had a payment taken twice, and I'd like to get this looked into. Can you check if either payment has been returned to your account?
Rach
18-09-2025 09:36 AM
18-09-2025 10:30 AM
I'd recommend giving our team a call, and they will be able to take a look into this, and why this has happened @Davbuch.
