Billing

worthingtonj1
Explorer

‎14-03-2023 07:32 PM

I have moved to sim only which is lower than my old bill but i now have £20 extra on this months bill 

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4 REPLIES 4
bristolian
EE Community Star
EE Community Star

‎14-03-2023 08:01 PM

Your bill breakdown will show all your charges, and what they relate to.

Leanne_T
EE Community Support Team
In response to bristolian

‎15-03-2023 07:57 AM

Hi @worthingtonj1 

Thanks for coming here. 

Does your bill show any extra charges as @bristolian has advised? 

Thanks 🙂

Leanne.

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worthingtonj1
Explorer
In response to Leanne_T

‎15-03-2023 09:04 AM

It shows a monthly charge of £51 but the sim plan I chose was £31 the only other charge was an mms which I am aware of 

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Leanne_T
EE Community Support Team
In response to worthingtonj1

‎15-03-2023 09:24 AM

Thanks @worthingtonj1 

Are the new plan details correct or are you still showing the old plan? 

Was the SIM plan on offer? 

Leanne. 

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