18-10-2022 07:31 PM
I have upgraded from my Samsung S21+ 5g to the new Z Flip with EE and no upfront cost. The monthly billing would have been £76 per month, but I agreed to send my S21+ 5g back for a reduction in my new bill, making it £60 per month for 24 months. All my online billing on app and website states I will be charged £76, despite my initial order confirmation stating it would be £60 per month with the trade in. I was wondering when/if this will update with my proper cost, and will I be paying £76 next month? Thank you!!
19-10-2022 07:54 AM
Thanks for coming to the community, @MasiSel.
Can you see a discount under Plan & Add-Ons?
The plan itself will be a £76 plan with a discount added.
Jon