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Billing for 15 min call to USA that I did NOT make. EE does not believe me.

Hardibody
Visitor

‎10-08-2026 03:19 PM

 
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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎10-08-2026 07:44 PM

What can we do?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Chris_S
EE Community Support Team

‎11-08-2026 08:16 AM

Hi @Hardibody 

I can imagine that'sreally frustrating, especially if you're being billed for a 15-minute call to the USA that you're certain you didn't make.

If you'd like us to get this looked into for you, I'd recommened giving us a call, then a guide can get access to your account and investigate.

Chris S

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