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Payment plan

Elb3
Visitor

‎10-08-2026 05:02 PM

Hi parter has been sent a bill for his device remaining left to pay is 647 obviously that’s a lot so I told him to ask for a payment plan they said they can’t do one in there anything else he can do as we can’t just pay off that amount in one go I’m sure they are able to do payment plans who is he best to call to resolve this we have until the 21st of this month 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎10-08-2026 06:17 PM

Hi @Elb3 

You'll need to speak to EE CS on 150 as there is no account access on these forums.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Chris_B
EE Community Star
EE Community Star
In response to Northerner

‎10-08-2026 08:33 PM

@Elb3  If your partner has terminated the contract then any remaining fee has to be paid in full.  There isn’t a payment plan for this type of termination as the contract has been terminated.

Can you clarify why you’ve been sent this bill ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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