09-11-2023 10:51 AM
Hi, normally my bill appears on my account early morning on the 9th of every month but today no bill has appeared yet, anyone else have their November bills come through? I know I should give it 24 hours but just wondering.
09-11-2023 11:04 AM
@Patt1 You are billed every 30 days so expect it to change. When you oil out this contract you would have got information stating on or around that date.
09-11-2023 11:10 AM
On the 9th of every month is my billing date & it always appears early morning on the 9th of every month. My contract says 9th of the month whether is 28 days in February, 29th if a leap year or months with 30/31 days. I have been with EE since January 2016 & my bills always arrive on the 9th.
09-11-2023 01:21 PM
Hi @Patt1.
Welcome to the community.
I am sorry to hear your EE bill is not showing yet.
This should be available soon.
Katie
09-11-2023 01:52 PM
Just spoken to an EE agent via twitter who said the system for billing was upgraded last night & that there is a delay in bills being generated. Advised me to wait 24 hours & get back to them if still no show.
09-11-2023 10:11 PM
Quite right! Billing on contract is on same day each month regardless of length of month, UNLESS something goes wrong as you say.
10-11-2023 05:58 PM
Bill appeared today 🙂
10-11-2023 06:01 PM