Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Billing Statement Issue

xAmandaWrightx
Visitor

‎23-10-2024 11:24 AM

Hi Guys,

Its now 2 months since  I have been able to view our business billing statements, when clicking the 'Billing & Payments' it looks like its taking me to the correct page then it just turns out to be a black EE screen.

I have tried numerous different internet browsing options, but I am at a loss now. Our account department requires copies of these for reconciliation.

Any help will be much appreciated.

Thanks,

Amanda

0 Helpful
1 REPLY 1
Rach_H
EE Community Support Team

‎23-10-2024 03:19 PM - edited ‎24-10-2024 04:24 PM

Hi @xAmandaWrightx 

Welcome to the Community!

We know how important it is for you to be able to view your bills, so I can understand how concerning it must be for you to be having trouble with this. 

I'd recommend reaching out to our business team and they will be happy to take a look, and get to the bottom of why this is happening, as well as discuss options for you to view these as soon as possible.

Rach

0 Helpful