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Bill

Arch23
Visitor

‎15-09-2022 05:47 PM

I have contacted ee and bin told I failed security I am struggling with money and was going to see if I could pay outstanding in full from now on on 26th and if until then service could be put back on if not I’ll break my sim and get a pay as you go I feel like I have bin held to ransom here as I didn’t want this it was pushed upon me 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎15-09-2022 07:15 PM

Follow Help if you can't pay your bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Christopher_G
EE Community Support Team

‎16-09-2022 08:08 AM

Hi @Arch23

If you pop into your nearest EE store with some ID, they can reset the security password on your EE account.

Chris

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