Bill

[Dan536]

I paid my final bill of close to £200 and now I got a revised final bill of £90 I’m confused as to why I have to pay another bill after I paid my final bill to cancel my account 

[Chris_B · Accepted solution]

@Dan536  What does the bill breakdown say ?   And you need to speak with customer support about this.  

[Lesley_W]

Hi @Dan536 

Welcome to our community.

I'd recommend downloading the bill to look at the breakdown, as it will give the dates of the period these charges are for as @Chris_B suggested.

If you are having trouble doing that, or it doesn't shed any light on what the charges are for, our customer care team will be happy to talk you through this.

Lesley