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Bill

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Gypsey1950
Visitor

‎11-11-2024 09:17 AM

My bill should be in credit as you couldn’t connect me to roaming when I was in Gibraltar. I’ve phoned many times and been told this would happen but it hasn’t !!!

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Christopher_G
EE Community Support Team

‎11-11-2024 04:10 PM

Hi @Gypsey1950 

Welcome to the community.

Our Mobile Care team have access to your account and will be able to look into this for you. You can find our contact information on the get in touch page. There's also a live chat service under the 'help' section of the EE App.
Chris

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Christopher_G
EE Community Support Team

‎11-11-2024 04:10 PM

Hi @Gypsey1950 

Welcome to the community.

Our Mobile Care team have access to your account and will be able to look into this for you. You can find our contact information on the get in touch page. There's also a live chat service under the 'help' section of the EE App.
Chris