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Bill

Amanda921
Investigator
Investigator

‎30-11-2023 10:46 AM

How can my bill be higher when account been suspended what does my bill that is owning cover 

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎30-11-2023 01:10 PM

Hi @Amanda921 

Thanks for coming back to the community. 

Do you have any extra charges showing on your bill in your EE account/app? 

Leanne.

0 Helpful
Chris_B
EE Community Star
EE Community Star

‎30-11-2023 01:28 PM

@Amanda921  If you’re account has been suspended your still going to be charged for the contract payment each month and any late payment fees.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.