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Biil increase

Mopurk
Visitor

‎20-10-2022 03:45 PM

Does anyone know why EE have taken £50.95 from my account when my bill was only £14.10. No extra usage involved 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎20-10-2022 04:04 PM

@Mopurk : No, we don't! This user discussion forum can have no access to your specific account. You need to raise this with CS.

Have you examined the breakdown of your bill?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
SIDON
Visitor

‎02-11-2022 07:30 PM

Why am I charged double the bill since 3 months why?

 

0 Helpful
Leanne_T
EE Community Support Team
In response to SIDON

‎03-11-2022 08:08 AM

Hi @SIDON

Thanks for coming here. 

Do you have more than one number showing on your bill? 

Do you have any extra charges showing on the bill? 

Leanne 🙂

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