28-06-2023 03:53 PM
Hi,
Can someone please explain to me how I'm being charged for sending 2 picture messages when I don't even send any text messages? I use FB messenger to text or send pictures.
28-06-2023 05:03 PM
Hello @KerryAnneG9.
Welcome to the community.
Have you sent any Emoji's or texts that have exceeded the character amount?
Katie
28-06-2023 05:43 PM
Hi
Nope, not that I know of.
28-06-2023 05:46 PM
28-06-2023 05:48 PM
Yes, it was on a weekend I was away at a convention and was not using my phone as I was busy with photo ops.
28-06-2023 05:53 PM
Does a number show near the charges @KerryAnneG9?
This may make it easier to locate the chargeable text.
Katie
30-06-2023 10:59 AM
Hi, Issue has been sorted. Thank you.
30-06-2023 12:51 PM
30-06-2023 07:41 PM
What was it?