Been told

Woody111
Investigator
Investigator

Well 1st time on here hopefully may get some answers.

Like so many not able to look at my bills,Yes been told takes 7 working days to merge ? 
So my question is have EE lied to me on this matter ?

Believe someone from EE would Monitor the community page and if somebody has read this from EE would look very forward to your reply.

kind regards to all

Woody111.

22 REPLIES 22
Ali_A
EE Community Support Team

@Woody111 

As the team advised it will take around 7 days, and it's only day 4, I'd recommend allowing the full 7 days before following up again if needed. 

In the mean time you can still speak to the Broadband team about the service and you were thinking of to see what options are available. 

Ali

And your a Community star.

Quick question.

How many of us are having trouble logging on to our accounts .

APP & Website.

ie ,Billing.

Like to see so Thumbs up.

I’ll start it. 1..

 

Woody111
Investigator
Investigator

So how many ,

I haven’t been able to login into my account.ie Billing.

Done the 150 number. Waiting to see whats going to happen.

Plus have asked this question on here but whoever is running this community page won’t post it for everyone .all the question is how many are having the same trouble?.

 

 

Chris_B
EE Community Star
EE Community Star

@Woody111  if your previous post got removed, then it probably cause it contained private information which you don’t post on the Internet otherwise it wouldn’t be moderated. 

But by any chance are you referring to THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

See your all over posts on here .

Do you work for EE.

XRaySpeX
EE Community Star
EE Community Star

@Woody111 : No!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

That’s funny as my reply was to Chris-B

so been rumbled.

so rather you don’t answer any of my posts as don’t trust Who’s at the other end of this line?.

XRaySpeX
EE Community Star
EE Community Star

No, any post you make is to the Community as a whole, which is an open forum.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Woody111    Who’s been rumble ? No one is hiding anything from you. 

 

It’s a public forum so you can get responses by any member of this forum.   And if you rather not have anyone ie the public from knowing your issues you don’t post it on the internet for anyone to see or reply too and you call customer support.  
 And no I don’t work for EE.  EE staff members are clearly identified by their names as it’s highlighted in purple and community tag line below the name 

there are also community uses on here that EE call community stars.   See HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.