14-04-2022 02:31 AM
Hello,
Upon logging onto my EE account, I discover a mobile number that is the main one I use, but there is another mobile number as well that is linked to my account which I have no knowledge of, I have also realised I am being charged for this every month on top of my regular bill, I have been paying for this for months without realising! This is making my bill over £160 when it should be £50!
How do we find out what this mysterious number is that I am paying for, I went in store and they weren’t very helpful and said to contact customer services.
Regards,
Jemm
25-01-2024 07:20 AM
Good morning @Emily13579.
Welcome to the community.
Is our customer care team looking into this further for you?
Katie