Apply perk code to current SIM only contract

rudge710 · ‎22-10-2022

Hi, my first EE perk code expired a few days ago so I’ve got a new code but I can’t see how I apply it to my existing SIM only contract, which I don’t wish to change, I just want the monthly amount to be discounted by 20%.

Fellow members, please help me!

XRaySpeX · ‎22-10-2022

Isn't your discount still applied to the contract that you applied your 1st code to? The expiry of a code applies to when you use it, not to its effect.

Discount codes may be applied at PoS when buying a new contract or upgrading or if it wasn't by calling CS within 30 days of purchase. They cannot be applied mid-term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎22-10-2022

Isn't your discount still applied to the contract that you applied your 1st code to? The expiry of a code applies to when you use it, not to its effect.

Discount codes may be applied at PoS when buying a new contract or upgrading or if it wasn't by calling CS within 30 days of purchase. They cannot be applied mid-term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP