12-04-2019 03:21 AM
Has anyone else since December been charged for "Services from other companies" for either 70004685 OR possibly 65888 text nessage services they DIDN'T subscibe to?
I am partlicularly interested in confirming if there has been a spike of them earlier this year.
@Chris_B can we PM on this as I think EE may already be aware of this after I spoke to 150 about it.
Regards DBM
12-04-2019 04:27 AM - edited 12-04-2019 04:28 AM
700046845's not a phone number, it's a service ID for a third party charge. You can check these at http://ee.co.uk/help/accounts-billing-and-topping-
Third party nameKalastia Consulting Ltd TextThird party number65888Third party descriptionVoucher ServiceThird party contact details0333 3137 900 customercare.uk@dynamicmobilebilling.com
12-04-2019 04:32 AM - edited 12-04-2019 04:33 AM
These will be reversed-charged texts from Premium Rate nos. you may have inadvertently subscribed to via Web or TV. EE are not obliged to refund you but you may complain to the Premium rate regulator Phone-paid Services Authority or the firm itself. You can check out those nos. yourself on that site.
The PSA has the following information about the shortcode number below:-
65888
Customer care number 0203 514 4698
Customer care email help@playmobilestar.com
Customer care website http://playmobilestar.com
Search result provided by Star Mobile Ltd
Service connected on 09 December 2018
Service terminated on This service is still operating
Name of service 1st.fitness
Type of service Information
Service description
Complete home fitness program....no gym membership, weights or equipment required. Follow our easy and quick program to tone up, lose weight and get back into shape in 2019
How much does this service cost? £4.50 per fitness alert upto 2 fitness alerts per month
If you would like to find out more about this service or have a question about it, then you should contact the service provider below.
Star Mobile Ltd
Christou Samara 5
Erimi
Limassol
4630
Cyprus
12-04-2019 07:03 AM
@XRaySpeX Thanks for the links,
I know what they are, (-:> already engaged.
I am asking for anyone who has had charges on their account with these numbers for receivng TXTs to get in conact with me.
16-05-2022 07:43 PM
Hi, I know this post was a while ago but just upgraded my phone and found out I've been paying into this subscription for the past 2 years. Did you get to the bottom of it as EE could only give me a contact number and they aren't answering?
Tia