Add to plan query

Jules1270 · ‎09-06-2022

I currently on a 24 month device pay monthly which is due to expire on the 24th July, now as currently have add to plan accessories on my account, what happens if I move to sim only, will these carry on as normal?

Schockwave · ‎09-06-2022

@Jules1270 , your add to plan will not change if you change to a sim only plan, those should just carry on as normal.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.

View solution in original post

Schockwave · ‎09-06-2022

@Jules1270 , your add to plan will not change if you change to a sim only plan, those should just carry on as normal.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.

Mark06 · ‎20-09-2026

I have add to plans on a line that ran out of contract in march and I’d like to cancel as I’m paying £60 for a phone that is already paid off and I can barely afford it as I’m paying for other lines too. I’d like to know if these add to plans can be moved over to another line.

Ritu_D · ‎21-09-2026

Hi @Mark06

Welcome to the community.

If you are cancelling your contract entirely then the remaining balance for your add to plan would be due as a lump sum.

However, if you are upgrading that line to a new phone or sim only then the add to plan payments would remain the same.

It might be worth speaking with our guides to go through your options.

Thanks

Ritu