Community Activity

Can I switch back to BT.

About a month ago I contacted BT to ask about a second BT TV box on my account, that’s all I wanted, TV in a second room I was told that I had to move my contract to EE and have all new equipment, and that’s when my nightmares began, the EE hasn’t be...

KGLovatt by Visitor
  • 1075 Views
  • 2 replies
  • 2 Helpful

BT BROADBAND EXTENDER 600

I have a customer who relies on a pair of these to feed her broadband from her EE router at the front of the house to the PC in the rear room. I have a couple of queries:1) Can I assume these gadgets are feeding the BB through the mains, like powerli...

Resolved! EE Perk Re-registration

Hey, I have an issue where I have left the armed forces and don't have access to my email registered to the EE perk account. A recent search on this website showed that veterans are still eligible for EE perks, however I'm unable to login to verify e...

pete_g by Explorer
  • 295 Views
  • 4 replies
  • 4 Helpful

EE xbox bundle with game pass and ee game card

I added an ee xbox series x with game pass and ee gamecard but my ee account is still under  that doesn't exist anymore. How will be able to access the game pass and game card if they sent it to my old email? And do they send game pass and game card ...

Resolved! EE APP

Hello, I'm moving over from BT to EE. I've got an an account set up I'm able to log in to my account via the Web page.However when trying to log in to the app all I'm getting is (see attached picture)I'm definitely using the right log ins as I have a...

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Resolved! Device Unlocking Code not working

Hello,I am currently trying to unlock a Samsung Galaxy J3 (2016) from EE. I have entered the IMEI into the online tool, but the code it has provided is being stated as invalid when entered into the phone. Does anyone have any tips on how I can get th...

FGraves by Explorer
  • 1294 Views
  • 8 replies
  • 4 Helpful

TV Guide

Can the programme information/preview be turned off in the TV Guide?  It now takes up half the screen and I can only see 5 channels at a time before having to scroll down.

Merluzzo by Explorer
  • 84 Views
  • 5 replies
  • 0 Helpful