3 increases since April

Freyaesme4221
Explorer

Please can someone tell me why my bill has increased three time since April, it’s gone up £5 since April. Not happy

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Freyaesme4221

 

Thanks for coming here. 

 

Has the bill been the same amount since April and has an extra £5 charge or is this a different amount each month? 

 

Do you have any extra charges showing on your bills? 

 

Leanne.

No it has increased every month since April. I am having difficulty opening the bills but I’ll check for extras to see if there is anything, I can’t see why there should be

Leanne_T
EE Community Support Team

Hi @Freyaesme4221

 

If you have any extra charges, this would show for you. 

 

Let me know how you get on when you access the bills 🙂

 

Leanne.