I’ve phoned ee customer service twice about this and I’m still yet to be refunded for this security deposit I had to pay at the start of my contract. It was a £100 upfront deposit when I bought the phone on top of the upfront cost. Was told I would be refunded in 6 months max and it has now been over 24 months and still nothing. This is pretty ridiculous considering this deposit wasn’t even mentioned until after I ordered the phone so I’m disgusted with this to be honest. Will be looking for other carriers
