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14 day cool off period

Max1265
Investigator
Investigator

where do i find form for the 14 day cooling off would like to cancel a tablet i go 2 days ago 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You can complete returns form.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@Max1265  Is this tablet with a contract ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

You can complete returns form.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_S
EE Community Support Team

Hi @Max1265 Did you get the tablet in one of our stores, over the phone or online?

Chris S

Hi it was onlive via chat

Yes it is 

Chris_B
EE Community Star
EE Community Star

@Max1265  Use the link provided by @XRaySpeX  or call customer support to inform them you don’t want it and would like to return it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.