Hello I called in advance of my trip to Singapore and Hong Kong - EE assured me they would add a £10 daily add on to allow me to use the service seamlessly on arrival. As has happened before on arrival nothing happens ! I’ve checked all my setting fo...
Hi there,I have basic EE mobile sim through a upgrade from BT to EE broadband, I was offered basic 1 month rolling , but I would like to go for the essential but the website giving me error that I can’t have a new one.who do I contact for this?
Update: 03 May 2024 Over the past few months, our engineers have accessed the area and completed the surveys and drawings for the first location and have started legal steps to legally acquire the land, and we are currently waiting for a response fr...
Travelling to US.for 3 months. My contract has both my fone and sons fone included. Both fones are now on sim only contract. Is it still possible to buy add on £25 per month for his number and what would this include. Also I have unlimited data will ...
Hi EE,I’m urgently seeking your help and can’t find any other way of getting through to you, so giving this a go.I’m currently in Italy and did not text roaming before I left the UK, as I didn’t realise this was a requirement. My previous roaming pas...
Not just you, I’ve been noticing for months how bad the signal is. Previously 4g/5g signal strength was great all over Glasgow. Now standing in the city centre I struggle to get a signal anywhere. and it’s not just Glasgow, generally I’m all out n ab...
We are aware of a signal issue that is affecting some of our customers in the Newhaven area. Our mast had to be removed in April 2024, as this was requested by the landowner. Our engineers began looking for a new location as soon as we were made awa...