Calls received from UK show as International Calls

[SeanMD11]

I've recently migrated across to EE from another provider. 

I'm using a Samsung Android phone.

I've noticed that when I receive calls from other uk-based mobile numbers they show up as international calls.

Has anyone else experienced this and do you know what causes it?

[bristolian]

Hi @SeanMD11 

Caller ID is usually generated by the network (rather than the phone) so there's no setting I'm aware of that can cause this. A few things to check though...

- Are these callers whom you have stored in your contacts, or "unknown callers"? If they're in your contacts, have you tried changing the format?

- Are calls from landlines affected?

[XRaySpeX]

How do they show up as International Calls? Do you mean that their Caller IDs start with '+44'? That's quite normal for UK callers.

[bristolian]

@SeanMD11 Are you in the UK or abroad? Think we're assuming the UK, but you've not said.

If you're abroad, this behaviour would be quite normal.

[pompey07]

Mine has gone the same .. unless its from someone in my call list. All other messages show a foreign flag and come up as an international call when I read the message

[James_B]

Hi @pompey07,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care so our Tech Gurus can take a look at this issue.

They'll be happy to help.

James

[daveasp1]

I have had this issue since returning from Greece 3 weeks ago. All messages not from a contact now come up with International call and I have a little Greek flag next to them. EE tech reset everything but same issue and sent new settings to phone. All cache been reset and re-joined the EE network. Nothing working 

Highly annoying

See below

[Katie_B]

Hello @daveasp1. 

It sounds like you have tried everything I would recommend here on the community. 

Have you been able to notify our technical care team that this is still the same?

Speak soon, 

Katie 🙂

[Blueyonderer]

I was in Spain a few weeks ago and exactly the same issue is occurring for me now: even  conversations that occurred before I travelled are shown with a Spanish flag next to them. Like others, it only affects those not in my contacts list.

Not a big deal but I was initially quite concerned thinking that I might be incurring roaming charges despite being back in GB.

[Money4nuffin]

Hi,

I'm just wondering did this ever get solved as I'm having the same issue since returning from Turkey over a month ago. All push SMS from people like Amazon or DPD show up as international call with the Turkish flag. I've trued